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Nine Specialty Services You Should Know More About

Here are nine elements of these networks that can have major implications on patient recovery and an overall workers’ compensation program.
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Modifications to Living Spaces Make Injured Workers Feel at Home

When a man was grievously injured at work, the last thing he might have expected he would need as part of his recovery was a real estate agent. But that’s what the father of two required after falling from a second-story balcony on the job and becoming a paraplegic.
Flyer

Specialty Services Are a Big Deal

When adjusters have to jump through hoops to make referrals, they lose precious time. When it comes to specialty services, we have your back.
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Reliable Transportation Means Better Injured Worker Outcomes

For many of us, finding a ride is easier than ever. Services like Uber and Lyft have made it simple to summon transportation with a few taps to our phones. But for injured workers, getting from one place to another often remains daunting.
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Workers' Comp Networks Are Constantly Evolving

Amid all the changes in health care — and all the challenges that remain — experienced workers’ comp networks are evolving to meet the needs of providers, injured workers, and employers.
Flyer

Food for Thought

When it comes to networks, our recipe for success starts with provider engagement, access, quality, and compliance. For more than 40 years, we have been cooking up strong provider relationships.
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Proven Track Records Create a Winning Formula for Injured Workers' Recoveries

The coronavirus pandemic has taught us much about disparities in health care. We know, more than ever, that access to robust care carries profound and, indeed, life-altering consequences.
eBook

Mega Trends in Ancillary Services

Mega trends are powerful, transformative shifts that have the potential to significantly affect the course of an industry. Understanding these issues and their implications can have a profound impact on strategy and innovation moving forward.
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To Best Treat a Worker’s Injury, Look for a Broken Spirit, Not Just a Broken Bone

To achieve the best outcomes and get someone back to work with minimal delay, it’s wise to focus on the whole person, including whatever mental-health toll the episode might be exacting.
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Unlocking the DME “Black Box”

As a specialized area of ancillary services, DME’s inner workings are complex. There is a wide range of equipment. Within each category, there’s a significant number of products that vary in nuanced ways, with many products offering slightly different functions. As a result, costs run the gamut, and coding gets complicated with a “miscellaneous” code used for products that aren’t easily categorized.
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Specialty Networks Play a Key Role in Fighting Opioid Misuse

For all the progress our nation has made in reducing opioid prescriptions, misuse of these powerful analgesics remains an intractable problem. And while much work remains, the health care system has grown more adept at deploying the right resources at the right time to give patients the best chance at recovery.
Case Study

How a Municipality Saved $1.5M When Transitioning a Paralyzed Officer Home

This career police officer was planning his retirement. The 61-year-old K9 officer and his wife were considering relocating to be near their young grandchildren and were planning their first trip abroad to experience Paris. All that changed when he was shot while on duty.
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Social Determinants of Health Drive Outcomes and Costs for Injured Workers

In the last five years terms such as advocacy, engagement, coaching, and even “whole-person approach” have been much talked about within workers’ compensation — for good reason.
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Networks 2.0 — It’s an Evolution

Networks can continue to lean into being the best at what they’ve always done: managing the relationship with the provider. In addition, workers’ comp networks offer providers another stream of revenue that features less administrative effort. Networks can continue to work with providers to streamline administrative burdens.
Case Study

How a Smooth Transition to Acute Care Pulled a First Responder Through a Traumatic Brain Injury

In April 2017, this firefighter’s future was bright. The 45-year-old with nearly two decades as a first responder, had a wife, a son who just got his driver’s license, and a passion for fostering rescue dogs. A downtown structure fire changed everything.
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Virtual Connections — Utilizing Technology to Build and Deepen Relationships with Injured Workers

As the telemedicine industry continues to boom we’re seeing new forms of telehealth emerge in the marketplace. In this new world of telehealth we need to constantly be looking for innovative modes by which triage and telephonic case managers can connect with the individuals they serve and engage them on their road to recovery.
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Careful Planning Can Blunt Nature’s Impact on Workers’ Compensation

In just the past few years, natural disasters have generated startling headlines and produced enormous challenges for many, including for workers’ compensation systems. If the assaults seem more intense these days, that’s because they often are. More than ever, proper disaster planning is necessary to ensure the workers’ comp system is able to rebound from catastrophe.
Flyer

Focusing on a Physical Work Injury Could Mean Missing a Mental Health Challenge

When an injury occurs workers place trust in their employer to provide reliable adjusters, case managers, and providers to shape their recovery, including the mental health challenges that often go hand-in-hand with a physical injury.